Privacy & Cookie Policy
This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
AiProcess.com website
This website and the Ai Process take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
Use of cookies
What are cookies?
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website to provide the users with a tailored experience.
What do we use cookies for?
This website makes use of Google Analytics to monitor visitors and to get a better understanding of how they use it. Google Analytics uses cookies to track visitor usage. The Google Analytics cookies are anonymised and cannot be used to identify individuals and they do not contain personal information.
Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should change their cookie preferences within their web browser. Find out more about how to manage your cookie preferences.
Personal information
Whilst using our website, you may be required to provide personal information. Currently the only place we take personal information is on our contact forms.
We ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. Further, by providing telephone and/or email details, you consent to Ai Process contacting you using that method.
You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at mail@aiprocess.com
Information collection and use
How do we collect information?
Ai Process collects information as follows:
- When you directly give it to us (“Directly Provided Data”)
When you fill one of our contact forms you may choose to voluntarily give us certain information. This information requires a direct action by you at that time in order for us to receive it.
How long do we keep your data for?
Ai Process will not retain your personal information longer than necessary. We will hold onto the information you provide for as long as is necessary to provide the support you require.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions, we may also retain some of your information for a limited period of time as required, even after your enquiry has been dealt with.
Ai Process will not sell or rent your personally identifiable information gathered as a result of filling out forms on the website to anyone.
Choosing how we use your data
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
- If you’ve contacted us by completing a form on our website you can verify the details submitted to us by contacting mail@aiprocess.com. Our security procedures mean that we may request proof of identity before we reveal personal information.
- You can also contact us by the same method to change, correct, or delete your personal information controlled by Ai Process at any time.
- You can request a readable copy of the personal data we hold on you at any time. To do this, please contact mail@aiprocess.com
Notification of Changes to This Policy
If we decide to change our Privacy Policy, we will post these changes on this website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we use your information in this different manner.
Feedback
We want to make sure we’re giving you the information about privacy and security that you want – let us know what you think. If you have any feedback, questions or concerns, please contact mail@aiprocess.com
